Why am I seeing this ad?

Petro Home Services

Plumber

Upgrade this listing

Website | (844) 226-6479
3 Fairchild Ct, Plainview, NY 11803, USA

Opening Hours:
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


Area Served:
Within 4 miles (6.4km) of 3 Fairchild Ct, Plainview, NY 11803, USA
Get more exposure


Services offered in Plainview, NY.

Petro Home Services of Plainview, NY offers a wide variety of home services in the Long Island area. Your comfort is our number one priority. Our customer service professionals, drivers, and technicians all provide best-in-class heating oil, propane, generator, and HVAC services. In addition to offering best-in-class home services, our customers can conveniently purchase their HVAC and heating oil equipment from us.

We offer the following services at our Plainview, NY location:

Google Rating: 4.4 out of 5 stars (590 total ratings)

Shawn Valentine
3 Star
We wanted to pause our deliveries because we were moving. They said they would put a pause on our deliveries. They ended up not doing so and shipped oil to a house…we no longer live in. Then they said the best they can do is give us a small discount..for oil we aren’t even using. Spoke to so many people but no one wanted to help but they admitted that after listening to the phone call (because all phone calls are recorded) and said it was their employees fault for not putting a hold on it as they said they would but there was still nothing they can do besides…a discount. Been with them for years but that’s how they treat their loyal customers. Now we canceled our contract and got a way better deal and better service. EDIT: So surprisingly I did get a call from someone named Kaitlyn who actually showed customer service and seems to actually know how to treat their customers and went above and beyond to help with the process, review everything, and finally showed some compassion and care on the situation. She helped resolve the major issues and even made it a lot easier and faster. She’s the only reason why I’m changing this 1 star to a 3 star. It sucks that this all still happened but at least they still have SOME employees who are passionate about their jobs and have great customers service skills. 5 stars for Kaitlyn for saving this company!
Wednesday 27th March 2024
Eman Emantsal
1 Star
Absolutely horrible company and service. 1) They delivered oil to some other address and charged me for it; 2) Then, they mandated that they "send a technician out" to confirm that they had not delivered oil to me (which he clearly confirmed - and also "serviced" my furnace) and charged me for that; 3) Then, my furnace stopped working immediately following that "service" so, I had to have ANOTHER service tech come out - and they charged me even MORE for that; All the while, NEVER adjusting my bill, despite multiple, repeated calls and conversation with them about these issues. Absolutely no accountability or follow-through. Horrible service. I'd give it zero stars, if this site would let me.
Friday 19th April 2024
Terry Snyder
5 Star
I have been a Petro customer for over 20 years. They have great customer service, all their service men are professional and very knowledgeable and friendly. I will continue to be their customer for a long time.
Monday 19th August 2024
Jay Lopez
5 Star
I will never use another company again for my oil and propane services! Petro is the best! I love there monthly payment plans, look into it! very competitive pricing in a down economy where everything is up!
Thursday 11th April 2024
Denis Kelly
1 Star
If you only need a tune-up, get ready for when they come. They tell you you need to change the whole door system blah blah blah and then your house is 85° Meanwhile, the system is only 4 years old
Friday 16th August 2024